The Voice of Hope with Dr. Ken Huey

Amanda Timonere: Redefining Leadership in Behavioral Health - From Compliance to Compassion

Dr. Ken Huey Season 1 Episode 22

In this episode of The Voice of Hope Podcast, Dr. Ken Huey sits down with Amanda Timonere, a clinical executive, entrepreneur, and founder of Zenful Collective, to explore how the behavioral health industry can transform from systems of survival to systems of support.

Amanda shares how her early experiences shaped her purpose, why emotionally intelligent leadership is the cornerstone of sustainable care, and what it means to build trauma-informed, human-centered teams. From uncovering leadership blind spots to redefining compliance as a catalyst for creativity, this conversation is packed with insight for anyone leading in the high-stakes world of behavioral health.

If you’re a clinician, executive, or anyone who believes leadership can heal — this episode will challenge you to lead differently.

00:14 — Introduction
Ken Huey: Today’s guest is Amanda Timonere, a clinical executive, entrepreneur, and founder of Zenful Collective, where she’s on a mission to repair and reimagine behavioral health and leadership. With nearly a decade of experience leading multi-site organizations, Amanda specializes in program development, compliance, and building emotionally intelligent, trauma-informed teams.

00:58 — Why Behavioral Health?
Ken Huey: Is there a specific why for you — why you do what you do?
Amanda Timonere: My why started when I was a little girl. I grew up in a household where I was often the emotional stabilizer, the person people came to talk to. Psychology 101 was my gateway into this field — and I’ve loved it ever since.

01:42 — The Birth of Zenful Collective
Ken Huey: Tell us what brought you to create Zenful Collective.
Amanda Timonere: It started from my passion for leadership. I wanted to model compassion, integrity, and emotional intelligence — qualities often missing in behavioral health. Zenful Collective helps leaders grow intentionally and lead human-centered, sustainable teams.

02:31 — Defining Human-Centered Leadership
Ken Huey: How would you define human-centered leadership in clinical settings?
Amanda Timonere: It’s remembering that staff and clients are people first, not numbers. It’s about authenticity, empathy, and ensuring both staff and clients are supported as whole people.

03:02 — Common Leadership Mistakes
Ken Huey: What mistakes do organizations make with leadership?
Amanda Timonere: They treat leadership as a checklist — forgetting staff well-being. When we neglect our teams, client care suffers. Leadership is about showing up with empathy and awareness.

03:48 — Inclusive Leadership and Blind Spots
Ken Huey: What mistakes do organizations make around inclusive leadership?
Amanda Timonere: Hiring one diverse leader or holding one training isn’t enough. Inclusion must be structural and ongoing. And we must address leadership blind spots — biases that go unchecked because the self-work isn’t done.

04:31 — Identifying Leadership Blind Spots
Ken Huey: How do you help leaders become aware of blind spots?
Amanda Timonere: That’s where Zenful Collective comes in. We observe, talk to staff, and create open dialogue. Mentorship and self-awareness are key. Leaders must notice when they’re activated — and do the internal work.

05:47 — Building Self-Awareness Without Outside Help
Ken Huey: How can organizations build self-awareness without external consultants?
Amanda Timonere: Through supervision, open team meetings, and accountability. When we avoid hard conversations, culture suffers. Honest dialogue builds trust and growth.

06:40 — Balancing Compliance and Innovation
Ken Huey: In a space where compliance and innovation often compete, how do you balance them?
Amanda Timonere: Compliance sets the guardrails. Innovation keeps us growing. Compliance isn’t a barrier — it’s a foundation that allows creativity to flourish.

07:57 — The Role of Emotional Intelligence
Ken Huey: What role does emotional intelligence play in leadership?
Amanda Timonere: Leaders who lack emotional intelligence create toxic environments. Emotional intelligence is the difference between authority and influence.

08:15 — Transforming Dysfunctional Teams
Ken Huey: How do you transform a dysfunctional team?
Amanda Timonere: Observe and listen first. Identify misalignments between values and practice. Transformation isn’t a quick fix — it’s about realignment and building intentional culture.

08:57 — Reactive vs. Intentional Leadership
Ken Huey: What’s the difference between reactive and intentional cultures?
Amanda Timonere: Reactive leaders operate in survival mode — clouded and stressed. Intentional leaders pause, reflect, and make aligned decisions that sustain growth.

09:47 — Leadership Turnover in Behavioral Health
Ken Huey: Why is there so much turnover in executive leadership?
Amanda Timonere: Leaders are overextended and burned out. They carry too much, leaving no space to lead effectively. Burnout and misalignment drive turnover — not lack of skill. Thriving organizations define clear roles, mentorship, and wellness at the executive level.

11:21 — The Future of Behavioral Health Leadership
Ken Huey: Where do you see leadership going in the next five years?
Amanda Timonere: Toward emotionally intelligent, heart-centered leadership. The old top-down model is fading. Authenticity and collaboration are becoming the standard — and I’m hopeful for that shift.

12:42 — Coaching Leaders Through Burnout
Ken Huey: How do you coach leaders through burnout?
Amanda Timonere: Start with the basics — rediscover what grounds you. Build reflection and mindfulness into your routine. Journaling helps leaders reconnect with purpose and awareness.

13:21 — Digital Tools for Leadership
Ken Huey: What digital tools have you created that you’re most proud of?
Amanda Timonere: I built a digital journal for leaders — a space to reflect, process, and grow. It’s a blend of clinical structure and creativity designed to make leadership development accessible and personal.

14:00 — Measuring Success in Leadership Transformation
Ken Huey: How do you measure success with leadership teams?
Amanda Timonere: Success isn’t just numbers — it’s alignment and sustainability. It’s whether staff feel supported, leaders communicate well, and values are reflected in practice. True success is when teams act proactively, not reactively.

14:31 — Closing Remarks
Ken Huey: Amanda, thank you for sharing your insight and your heart. Zenful Collective is changing how we think about leadership — and it couldn’t be more timely.